Shipping policy
Last updated: 18 September 2026
Here is everything you need to know about how and when we deliver your order. Questions? Email customerservice@mansted.dk or call +45 93 60 68 33.
Delivery Times
Denmark: 1–3 business days
Other EU countries: 2–5 business days
Orders are shipped from our warehouse in Glostrup, Denmark. Orders placed on weekends or public holidays are processed the next business day. If we anticipate any delays beyond these timeframes, we will notify you with an updated delivery estimate.
Shipping Rates
Denmark
GLS parcel shop delivery: 49 DKK
Home delivery: 99 DKK
Free parcel shop delivery on orders over 599 DKK
Sweden
Parcel shop delivery: 99 DKK
Home delivery: 99 DKK
Free parcel shop delivery on orders over 599 DKK
Other EU countries
Parcel shop delivery: 15 EUR
Home delivery (selected countries, see below): 15 EUR
Free parcel shop delivery on orders over 99 EUR
The exact shipping cost is always shown at checkout before you pay.
Delivery Method
Orders are delivered to your nearest GLS parcel shop. We automatically select the parcel shop closest to your delivery address. If you prefer a specific parcel shop, you are welcome to let us know by:
Adding a note to your order via the “Add order note” field in your cart before checkout
Emailing us at customerservice@mansted.dk
Calling us at +45 93 60 68 33
Home delivery is available in Denmark and Sweden at 99 DKK, and in Belgium, France, Germany, the Netherlands and Poland at 15 EUR.
Once your parcel ships, you will receive a shipping confirmation by email with a tracking number. Parcels delivered to a parcel shop are typically held for a limited time before being returned to us, so please collect your parcel as soon as you are notified.
Countries We Ship To
We currently ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
If your country is not listed, please contact us at customerservice@mansted.dk and we will do our best to help.
Returns
Need to send something back? See our Refund Policy or start your return on our returns page.
